Useful Information

UK and international delivery information and technical support.

  • UK Orders & Delivery Information

    Our experienced sales team are available Monday-Friday 8am-5pm to help you make the right choices and ensure that from order through to delivery you receive a fast and friendly service. Our products are delivered throughout the UK, from our extensive and modern warehousing located in Bradford, using our own fleet of trucks. Specialist haulage companies are used occasionally depending on the size of the order and its final destination. Our usual turnaround from order to delivery is within 5 working days.

  • International Orders & Delivery Information

    Within our group we have our own dedicated export department who have more than 30 years experience in handling export sales enquiries through to shipments, freight forwarding documentation and payment terms. Our international customers can be assured of a fast and efficient service and be safe in the knowledge that their orders will be received on time and handled with the greatest of care.

    We export to a range of continents:
    Middle East
    Asia / Pacific Region

    To find out how we can help you please get in touch by emailing

  • Technical Support

    At Texfelt our dedicated team are on hand to answer any questions relating to product specifications and how our products perform in many areas including flammability, thermal insulation, sound absorption, sound reduction and carbon emissions. Our carpet underlays are manufactured to comply with British and European standards.

Have another question?